I have used Morningstar for many years and I find it very helpful. The portfolio X-Ray provides things I don't think I can find elsewhere. I had free access for most of this time, probably because of the amount of money I had in a brokerage, but a few months ago I lost free access. So I coughed up the money for a subscription.
But also for months, the performance of the website has become worse and worse. Extremely slow. Dumping me out. And on and on. I mainly use Firefox but I have accessed Morningstar with Chrome for the past few months because it seems like it works a tiny bit better in Chrome, but still horrible.
I am very unhappy with Morningstar. Do other have problems with web access? Does anybody know a good route to get help from them? Does anybody know any tricks to get it working better?