Just looked over my September statement and found a glaring error. Called their cutomer service 3X. The first rep couldn't speak English and refused to transfer me to someone I could understand. The second and third times I got the same rep who wouldn't listen to me, talked over me, and hung up on me both times. Anyone have any idea how I can actually get some customer service? I had a similar issue a couple of years ago and everything went very smoothly.