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REDDIT

$NOW (ServiceNow): premium valuation, but elite fundamentals

($NOW) and I’m curious why it gets relatively little attention compared to more visible AI or semiconductor names.

A few fundamentals that stand out to me:

• \~20–21% subscription revenue growth at large scale

• Renewal rate consistently around 97–98%

• Non-GAAP operating margin above 30%

• Strong free cash flow generation (\~30%+ FCF margin annually)

• RPO and cRPO both growing >20% YoY, giving solid revenue visibility

What I like is that this isn’t an “AI hype” story. AI is embedded into existing enterprise workflows (IT, HR, finance, customer operations) that companies already rely on. These are mission-critical systems with high switching costs, which explains the low churn and steady expansion within accounts.

Valuation is clearly premium, so this isn’t a cheap stock. But the combination of durable growth, margin expansion and predictable cash flow makes it look more like a long-term compounder than a short-term trade.

I recently started building a position and plan to add on pullbacks rather than chase momentum.

Curious how others here see $NOW:

• Worth the premium vs peers like Salesforce?

• Any long-term risks I might be underestimating?

Not investment advice, just sharing research and looking for different perspectives.